At Beracah Homes, we want to make sure your new home is built to your satisfaction and all components are functioning as expected – some issues may require our service manager or other trade partner to visit your home to assess a problem. If you would like to file a Service Request, use the form here to submit an email directly to our service manager. You may also call our office at 302-349-4561. Office Hours are M-F | 9:00 am – 4:30 pm.
Before you submit - What to expect.
Upon submitting your service request, we will review your information and you can expect to be contacted within 24 hours.
We may need to send our service manager or other trade partners to your home to inspect/assess any issue – this will occur during normal business hours.
Please include your "Service Number/House Number" when filling out the service form - use the photo guide below to assist you in locating the number to your home.
Serial/House Number. This information is found in either 2 locations. In older models, the number is typically underneath the kitchen sink cabinet. If your house number is not located here - newer model information may be found on the inside of the electrical panel box - also referenced in the pictures included.